How Can We Help?

At US 1 Link we strive to offer you the best support experience possible. All of our technicians are familiar with Microsoft Windows versions 95 through XP. On this page you will find documentation on setting up your connection as well as the answers to some of the more common issues that internet users experience. If you can't find what you are looking for here, or if you prefer to talk to a real person, our friendly staff will be happy to answer your questions and make sure you get the internet experience you are paying for. You can reach our support staff Monday - Friday 8:00AM - 6:00PM EST
You can reach us at 1-888-536-9600.

All of our equipment is monitored 24 hours a day seven, days a week, if there is a problem with our equipment we know about it right away, and are able to ensure that down time is almost nonexistent.

We will try to keep you informed of dangerous viruses, planned scheduled downtime and service status changes. Keep up to date on what's going on by periodically checking the Alerts and Notifications on this page.

Listing of Technical Issues and Faqs. Alerts and Notifications
  • No Warnings or Notices.